Shipping policy

At VOGUEOFIT, we are committed to delivering your orders safely, reliably, and on time. Please review the following Shipping Policy before placing your order.

1. Order Processing

  • All orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotions, or periods of high order volume, processing may take slightly longer.
  • Once your order has been dispatched, you will receive a shipping confirmation with tracking details where available.

2. Delivery Time

We aim to deliver all orders within 5–7 business days after dispatch.

Please note that the 5–7 business day timeframe is an estimated delivery period and not a guaranteed delivery date. Unexpected delays may occasionally occur due to weather, courier issues, public holidays, incorrect address information, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

From time to time, VOGUEOFIT may offer free shipping or special shipping promotions. Such offers will be subject to the terms and conditions specified at the time of the promotion.

4. Order Tracking

Once your order has been shipped, tracking information will be provided where available.

Please allow up to 24–48 hours for tracking information to become active in the courier's system.

5. Shipping Address

Customers are responsible for providing a complete and accurate delivery address and contact information at checkout.

VOGUEOFIT is not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete shipping addresses
  • Incorrect phone numbers or contact information
  • Recipient unavailability
  • Failure to respond to courier calls or delivery attempts

If you need to change your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee that address changes will be possible once an order has been processed or dispatched.

6. Delayed Deliveries

Although we aim to deliver orders within 5–7 business days, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived after the estimated delivery period, please contact our customer support team with your order number so we can assist you.

7. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please contact us promptly.

We may also recommend contacting the relevant courier service to investigate the delivery.

VOGUEOFIT will make reasonable efforts to assist customers with delivery-related issues; however, once an order has been handed over to the courier, delivery is subject to the courier's procedures and handling.

8. Damaged Packages

If your order arrives damaged, please contact VOGUEOFIT as soon as possible after delivery.

We may request photographs of the package and the damaged item to help us investigate the issue and determine the appropriate solution.

9. Incorrect or Incomplete Information

Please carefully review your order details before completing your purchase.

VOGUEOFIT is not responsible for additional costs or delivery delays resulting from incorrect, incomplete, or outdated customer information.

10. Policy Updates

VOGUEOFIT reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective once the updated policy is published on our website.

By placing an order with VOGUEOFIT, you acknowledge and agree to the terms of this Shipping Policy.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team through the contact information available on our website.

VOGUEOFIT
Fashion. Quality. Confidence.